How to Manage your Roster in TeamSnap ONE

As a coach, you can add and remove players, manage staff, and share your team's invite code directly from the TeamSnap ONE app. Here's everything you need to know to keep your roster up to date.

Please Note: Some of these actions require your organization to enable them first. If you don't see an option, check with your organization administrator

How to Add a Player to Your Roster

1. Open the TeamSnap ONE Mobile App
2. Select Your Team, and then navigate to the Roster tab
3. Tap the + Add Player to Team button, and a modal will appear
4. Enter the player's First Name, Last Name, and Jersey Number (not required)
5. If you're also the player's Primary Contact (for example, you're adding your own child), check the box to claim the player. This will automatically add you as their contact.
6. Tap Add Player

Please Note: Unless you have checked the box stating that you’re the primary contact for this player, players added this way won't have a parent or contact linked to them yet. 

After Adding the Player:

To connect a parent to the player, you’ll have to share your team invite code with them. Once they claim the player, they'll be added as a contact

How to Remove a Player from Your Roster

1. Open the TeamSnap ONE Mobile App
2. Select Your Team, and then navigate to the Roster tab
3. Tap on the Player's Profile
4. Tap Remove from team
5. Confirm the removal

Once removed, the player's contacts will also lose access to the team on their home screen, unless they have other players on the same team or hold a staff role.

Please Note: Removing a player through the TeamSnap ONE app sends an email notification to the player's contacts, letting them know they've been removed. If the same action is taken through the org admin site, no notification is sent. Keep this in mind so you're not caught off guard if a parent reaches out asking why they received the email.

How to Invite Parents and Contacts to Your Team

Your team invite code is how parents and contacts find and claim their players on your roster. Each team has one code, and it's the same for everyone unless you request a new one.

Where to find your code:

• After Creating Your Roster: The code appears on the confirmation screen once your roster is set up.
• From the Roster Screen: If any players are missing a contact, you'll see an alert on the roster screen. Tap it to access your invite code and sharing options.
• From a Player's Profile: Tap on any player without an invited contact to see the code and share options.

From there, you can copy the code or share the invite link directly via text, email or any messaging app on your device. The share option includes both the code and a direct invite link to make it easy for parents to get started.

Getting a New Code:

• If you need to reset your team invite code (for example, if you've removed someone and want to prevent their access), contact TeamSnap support at help@teamsnapone.com, and we can generate a new one for you. 

Please Note: Resetting the invite code will invalidate the previous code. Any users who have not yet joined the team will need to be provided with the new code to complete their access.

How to Add Staff to Your Team

1. Open the TeamSnap ONE Mobile App
2. Select Your Team, and then navigate to the Roster tab.
3. Tap the option to Add Staff
4. Enter their Name, Email Address, and Role
5. Tap Send Invite

They'll receive an email invitation and be added to the team automatically — no invite code needed. If they don’t already have a TeamSnap ONE account, once they create one, they’ll be added to the team automatically.

How to Give an Existing Contact a Staff Role

1. Open the TeamSnap ONE Mobile App
2. Select Your Team, and then navigate to the Roster tab
3. Tap the option to Add Staff
4. Select the Existing Contact you'd like to promote
5. Go to their Profile, tap Edit next to the staff role field
6. Choose their Role and Save

Please Note: if a player is also acting as a staff member (e.g., junior coach or player-coach), they’ll need to be added as a staff member.

How to Change a Staff Member's Role

1. Select Your Team, and then navigate to the Roster tab
2. Go to the Staff Member's Profile
3. Tap Edit next to their current role
4. Select the New Role — Head Coach, Coach, or Team Manager — and Save

How to Remove a Staff Member

1. Select Your Team, and then navigate to the Roster tab
2. Go to the Staff Member's Profile
3. Tap Edit next to their current role
4. Select the Remove as Staff
5. Confirm the action

Please Note: You can also remove yourself from a staff role, as long as at least one other person on the team has a staff role