Adding or removing contacts for players

Managing contacts on the mobile app

TeamSnap ONE lets you manage your player's contacts directly from the app. What you can do depends on whether you're a primary or non-primary contact.


About contact types

  • A primary contact can view team info, edit name and jersey number, can add other contacts, and can remove themselves as a contact as long as there is another primary contact for that player.
  • A non-primary contact can view team info, can edit jersey number, and can remove themselves as a contact.

Primary contacts:


How to add a contact for your player

  1. Open the TeamSnap ONE app select the team on your home tab
  2. Go to your player's profile by tapping their name on the roster.
  3. Tap Add Contacts.
  4. Enter the new contact's first name, last name, and email address.
  5. Choose whether to add them as a Primary or Non-Primary contact.
  6. Tap Send Invite.

The new contact will receive an email invitation. If they already have a TeamSnap account, they'll be added automatically. Note that adding a contact gives them access to all teams your player is currently on.


How to change a contact to Primary (or remove Primary status)

  1. Open the TeamSnap ONE app select the team on your home tab
  2. Go to your player's profile by tapping their name on the roster.
  3. Tap a contact’s name.
  4. Select Edit.
  5. Toggle between Primary Contact or Contact and save your changes.

Removing primary status from a contact keeps them connected to your player — they just become a non-primary contact. You can only remove primary status from yourself if there is at least one other primary contact for the player.


How to remove another contact

  1. Open the TeamSnap ONE app select the team on your home tab
  2. Go to your player's profile by tapping their name on the roster.
  3. Tap a contact’s name.
  4. Select Edit.
  5. Tap Remove Contact and confirm.

If that person is not connected to any other players on the team, they will lose access to the team.


How to remove yourself as a contact

You can remove yourself as a contact as long as there is at least one other primary contact for the player.

  1. Go to your player's profile and tap your name.
  2. Select Edit.
  3. Tap Remove myself as contact and confirm.


Non-primary contacts

Non-primary contacts can remove themselves from a player. You can do this as long as there is at least one primary contact remaining for the player.

  1. Go to your player's profile and tap your name.
  2. Select Edit.
  3. Tap Remove myself as contact and confirm.


Web access for users to manage their accounts and contacts

Sign-in on the web at https://identity.teamsnap.com/ to manage your account and contacts.

You are able to:

  • Update your profile information like name, DoB, and contact information
  • View and update your players' information
  • Add / manage contacts for your players
  • Update your password

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