Adding Media and Attachments to Your Messages on TeamSnap ONE

It’s easy to share just about anything related to your team in Chat – whether it’s a highlight reel, a game plan document, or a crucial photo.

Here's how to add media and attachments to your conversations in TeamSnap ONE:

1. Open the Desired Conversation:

  • Navigate to the Messages tab in your TeamSnap ONE app.
  • Tap on the specific Team Chat, Direct Message, or Group Conversation where you want to send your message.

2. Access the Attachment Options:

  • Look for the text input box at the bottom of the conversation screen where you type your messages.
  • To the left or right of this text box, you will find a paperclip icon (📎). This is your attachment button.
  • Tap on the paperclip icon.

3. Select the Type of Attachment:

  • Tapping the paperclip will open a menu, giving you options for the type of attachment you wish to add. Options include:
    • Photo/Video: Allows you to select images or video clips from your device's gallery.
    • Take Photo/Video: Opens your device's camera to capture a new photo or video instantly.
    • Document/File: Lets you browse and attach files from your device's storage (e.g., PDFs, spreadsheets, word documents).
    • Other specific options: Depending on your device and the app version, there might be other specialized attachment options.

4. Choose and Send Your Attachment:

  • Select the desired file(s) from your device's storage, or capture your media using the camera.
  • Once selected, the attachment will often appear in the message input area, or you'll see a preview.
  • You can typically add a text message to accompany your attachment in the input box.
  • Finally, tap the Send button (often a paper airplane icon or similar) to send your message with the attached media or file.

Supported File Types for Attachments

TeamSnap ONE supports a variety of file types to ensure you can share diverse content with your team.

File Extension

iOS

Android

Audio

MP3 Not Supported Supported
WAV Not Supported Supported
M4A Not Supported Supported
FLAC Not Supported Supported
AAC Not Supported Supported
OGG Not Supported Supported
Image

HEIC Supported Supported
GIF Not Supported Not Supported
JPEG Supported Supported
JPG Supported Supported
PNG Supported Supported
TIFF Supported Not Supported
BMP Supported Supported
Video

MP4 Supported Supported
WEBM Not Supported Supported
MOV Supported Supported
HEVC Supported Supported
File

DOC Supported Supported
DOCX Supported Supported
PDF Supported Supported
PPT Supported Supported
PPTX Supported Supported
TXT Supported Supported
XLS Supported Supported
XLSX Supported Supported

Please note: File size limits may apply to attachments. If you encounter issues sending a very large file, consider compressing it or sharing it via a cloud storage link (like Google Drive or Dropbox) in the conversation instead.

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