TeamSnap Privacy Policy

We take privacy very seriously, mainly because we don’t like people messing with ours. We hate it when companies take advantage of the trust that is placed in them, so we vow to treat all your information with care and respect.  Our Privacy Policy can be found here.

TeamSnap’s New and Improved Team Store Experience

Whether you play for the Tigers, the Narwhals or the Fighting Unicorns, TeamSnap’s new Team Store experience will make it easier for your players, coaches and fans to show their team pride. TeamSnap’s new Team Store experience has been completely updated and improved and is now powered by KitOrder, the same team order management service…

How does the Season Archiving feature work?

You can use the Season Archiving feature to save a copy of your current season and create a brand-new blank season, with options to carry over your roster, messages and photos. Your team website will be ready to start entering your new schedule, payments, statistics, and photos. Within your team scheduling software, players and managers…

Do you have a way for me to import my schedule?

Is your schedule available in Excel or .csv format?  If your organization is using our league/club solution, you are in luck! We currently have a schedule import tool in beta testing at the league/club level.  If you do not see this active on your league account, please email us at support-league@teamsnap.com and we will get it activated for you.  PLEASE NOTE:…

Team Email Address: Sender’s Gmail Address Did Not Receive the Email

It’s not you… it’s Gmail. Within Gmail, when sending an email to a Distribution List, Gmail will not send the email to the sender’s address even if they are listed in the Distribution List.  Unfortunately, there is not a way to adjust this within Gmail. So, if you send an email to your team email…