Resetting Your Account Password on TeamSnap ONE

Forgot your TeamSnap ONE password? No problem! It happens to the best of us. Resetting your password is a quick and easy process to regain access to your account.

Important Note: This will reset your password for all TeamSnap products, including TeamSnap ONE and our legacy TeamSnap app

Steps to Reset Your TeamSnap ONE Password

1. Open the TeamSnap ONE Mobile App
2. Click Sign In
3. Click Forgot your Password?

Please Note: If you are already logged in, log out of the TeamSnap ONE Mobile App. You can refer to the Logging In and Out of TeamSnap ONE Article

4. Enter Your Email Address:

• You will be taken to a Reset Password Page and prompted to enter your email address
• Enter the email address associated with your TeamSnap ONE account. This is the email address you use to log in

5. Click on Send Email
6. Look for an email from TeamSnap ONE with a subject line similar to:

• "TeamSnap ONE Password Reset"
• "Reset your TeamSnap ONE password"

Important: If you don't see the email within a few minutes, check your spam, junk, promotions, or updates folders. Sometimes, automated emails can end up there.

9. Click the Password Reset Link in the Email:

• Inside the email, you will find a Unique Link to reset your password (click on the link)
• This link is Valid for a Limited Time (15 Minutes) for security reasons. If it expires, you'll need to repeat the process from step 1.

7. Create a New Password

• Enter your new password — it need to have a minimum of 10 characters
• Choose a strong password that is easy for you to remember but difficult for others to guess. A strong password usually includes a combination of uppercase and lowercase letters, numbers, and symbols. 

8. Once you've entered your new password, click the Reset Password button to save it.

9. Log In with Your New Password:

• Open the TeamSnap ONE app on your smartphone
• Now, use your newly created password along with your email address to log in to your TeamSnap ONE account.