Category: General FAQs

  • How to Change Plans

    Seasons end, you need additional features, there are many reasons that you might need to change your team’s plan.  To change your team’s features or billing, please follow these steps: Log onto a team you own Click on My Account in the upper-right corner Go to Billing & Plans Go to Change Plan to display the screen below:…

  • FAQs – TeamSnap Acquires Weplay Customers and Technology

    What happened? TeamSnap acquired the customer base, technology, and other assets of Weplay.  If you’re a Weplay customer, we welcome you to TeamSnap. On the evening of Sunday, July 14th, you will be moved over to the TeamSnap platform. Who is TeamSnap? TeamSnap is the world’s leading mobile and web service for managing recreational and…

  • How can the TeamSnap League solution help me?

    Our League & Club solution provides a single platform that integrates organization-wide activities like registration and scheduling with TeamSnap. More specifically, it will help with the following: Integrating with TeamSnap – Bring the benefits of TeamSnap to all of your teams Team Access – Full viewing and editing capabilities through your team sites Communication –…

  • What does the “Keep me logged in” checkbox do?

    If you check the “Keep me logged in on this computer” box when logging in, you will not have to log in again the next time you come back to TeamSnap on the same computer, even if you’ve closed down your web browser or turned off your computer since the last time you visited. This…

  • What is SSL?

    SSL (Secure Socket Layer) is a security feature that encrypts the data sent between TeamSnap and your computer, keeping it secure from eavesdropping. This is the same technology that banks and ecommerce websites use to keep your credit card information safe. If security is important to you then SSL is a smart idea. For more…

  • Can we use TeamSnap for our League?

    Yes!   Our League & Club solution is the easiest way to set your up your league or club up for a new season, make sure everyone in the organization: coaches, managers, players and parents, know what’s going on from day one, and generally keep things humming like a top all the way through the…

  • Why does TeamSnap require Javascript?

    Javascript is a programming language built into your web browser. It makes all of the fancy interactive features of TeamSnap easier to use. Most of the time, Javascript will be enabled by default in your browser, but in some rare cases it may have been disabled by the person who installed your browser, or you…

  • Is our team info private and secure?

    Like most folks who have kids, we’re very concerned with Internet privacy. And that’s why we take online security so seriously with TeamSnap. All your team data is 100% private and password-protected – nobody can access your team info without specific permission from you. Our site has industry-standard SSL security on the login and Roster screens, as well…

  • What languages is TeamSnap available in?

    Currently, the application is only available in English. However, TeamSnap is already being used in over 195 countries and we look forward to providing it in other languages. We already provide French as well as English email technical support.

  • What is TeamSnap?

    TeamSnap is a unique way to manage your sports team. Anybody who’s coached or played on a recreational adult sports team or youth sports team knows how hard it can be to keep track of all the players, games, and team payments. TeamSnap takes the headache out of team sports by making it simple to…

  • How can TeamSnap help us?

    Plain and simple, TeamSnap makes it easy to manage your sports team or any ongoing group activity.  More notably, we provide an easy to use web tool that helps you: Manage game and event schedules See who can attend which games (and who can’t!) Track team fees and payments Post messages for your teammates Email…

  • Who is TeamSnap for?

    First of all, TeamSnap is for the overworked person who is in charge of a recreational adult sports team or youth sports team. (You know who you are.) Coaches, managers, parents, and anybody else who’s been tapped to keep track of a team. TeamSnap’s online team management software gives this person his or her life…

  • What sports does TeamSnap support?

    From mainstream sports like Soccer and Baseball to not so mainstream “activities” like Broomball and Roller Derby – we got you covered! The following kinds of teams tend to use us the most: Soccer Baseball Softball Ice Hockey Basketball Football Okay, so maybe your team doesn’t fit the script of a “mainstream” sport?  Click here…

  • What if my team sport isn’t on the list?

    TeamSnap’s team scheduling software is set up for most popular sports, from football to softball to little league and other youth sports websites. However, if your team sport isn’t listed, it’s no problem — just choose “other” as your sport type. As long as your team activity has players and a schedule, TeamSnap will help you get…

  • What are the system requirements to use TeamSnap?

    Since TeamSnap is hosted on our servers, there’s nothing to install and no server requirements to worry about. No fuss, no muss. All you need is a modern web browser* and an internet connection. *Internet Explorer 10 or later on the PC, Google Chrome or Firefox on Mac and PC, and Safari on Mac. 

  • Can I customize TeamSnap for my team?

    You bet — it’s easy to customize TeamSnap for your team. You can: Upload your team Logo* Choose your Team Colors  Display a Team Photo on the Home Page** Create Custom Player Fields for things like “Hometown”, “Occupation”, or anything else Specify League, League Website, Division, and Season To access any of these features, just…

  • Who’s behind TeamSnap?

    TeamSnap was originally created by web development guys with a twist. We used our keen understanding of behavioral science to create a web application that people love to use. Visit “Meet TeamSnap,” to learn more about us and cater to your curiosity by reading a quick and quirky bio about everyone on our roster.

  • What is RSS (and why should I care)?

    You see these little orange RSS “chicklets” everywhere these days. What’s the big deal? Well, RSS is a new method for easily distributing online content and is often called a “web feed”. RSS, which stands for Really Simple Syndication, is the technical format that makes it possible. Why should you care? RSS (or “web feeds”)…